Frequently Asked Questions (FAQ)
❓ What is FolkTech AI?
FolkTech AI builds privacy-first, local-first AI products. We create apps like Serena (virtual AI assistant), Jake (home safety), and .ftai (open source format), designed to work offline, on-device, and without selling your data.
🔐 Do your apps require an internet connection?
No, the only internet access that is required is for updates.
🧬 What makes our AI different?
Our AI systems use a protocol called .ftai — a structured, human-readable format that powers agentic workflows. It turns files, memory, voice, and decision-making into a unified system. This means our AI doesn’t just “chat” — it runs your tools, analyzes files, and executes real-world tasks.
📱 What platforms are supported?
Currently:
• macOS (full support)
• Other platforms coming soon
💰 Are your apps free?
Most apps come with a free trial, then offer either:
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Subscription pricing (monthly/yearly)
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Educational or agency licensing
🛟 What if I have technical issues?
We offer:
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Built-in support links in all apps
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Direct email: support@folktechai.com
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Customer Support: (725) 296-0471
💡 How do you protect my data?
We don’t sell your data. Period. All apps encrypt your info and store it locally. For cloud-based sync (optional), we use zero-knowledge methods and private object storage — never ad-based servers.
🧪 I’m part of a school/agency. Can we get access?
Yes. Contact hello@folktech.ai for early access or licensing.